Privacy Policy for SabApplier AI
Welcome to SabApplier AI. Your privacy is of utmost importance to us. This Privacy Policy describes how we collect, use, disclose, and protect your information when you use our website, browser extension, and related services ("Services"). By accessing or using SabApplier AI, you agree to the terms of this Privacy Policy.
1Information We Collect
1.1 Personal Information You Provide
When you use SabApplier AI, we may collect the following types of personally identifiable information ("Personal Information"):
- Full name
- Email address
- Phone number
- An email address or phone number you voluntarily submit through the public assistant callback form
- Government ID details (e.g., Aadhaar card, PAN card)
- Educational documents (e.g., 10th, 12th, graduation certificates)
- Residential address
- Profile photo, scanned signatures
- Documents and data you upload to complete forms
- Login credentials (only securely encrypted if stored)
1.2 Information Collected Automatically
When you access our Services, we may automatically collect:
- Device information (IP address, browser type, OS)
- Usage data (pages visited, features used, timestamps)
- Interaction data (form fields detected, data filled, error logs)
1.3 Information from Third Parties
We may receive information about you from third-party services like authentication providers, analytics tools, or government portals integrated with our service.
2How We Use Your Information
We use your information to:
- Autofill and manage complex application forms
- Store and organize your documents securely
- Improve accuracy and performance of form-filling using AI
- Send you notifications about deadlines, form progress, and updates
- Respond to a product, demo, or callback enquiry when you explicitly request contact
- Provide customer support and resolve issues
- Conduct research and improve our Services
- Comply with legal obligations
3Human-in-the-Loop
SabApplier AI uses a human-in-the-loop approach, where certain decisions or entries are reviewed manually (with your consent or action) to ensure accuracy and relevance in forms. This may involve temporary viewing of your data by authorized personnel for assistance or verification.
4Sharing of Information
We do not sell your personal data. However, we may share your information in the following situations:
- With trusted third-party services: For hosting, analytics (e.g., Google Analytics), payment processing, email delivery (e.g., Resend), and form-submission integrations.
- With your consent: When you allow us to share your data with a third-party (e.g., to submit a government or exam application).
- Legal obligations: To comply with applicable laws, regulations, court orders, or law enforcement requests.
- Business transfers: In case of a merger, acquisition, or asset sale, we may transfer your data.
5Data Storage and Security
- Your documents and personal data are encrypted in transit (HTTPS) and at rest.
- Only authorized personnel have access to sensitive data, strictly on a need-to-know basis.
- We employ industry-standard security practices, including firewalls, encryption, and access controls.
- You may request deletion of your data at any time.
Contact information submitted through the logged-out assistant callback form is sent directly to authorized SabApplier team recipients through our email delivery provider. It is not added to the AI conversation or sent to the assistant model. Copies may remain in the authorized team mailbox and email provider according to their retention controls and applicable law.
6International Data Transfer
As we operate globally, your data may be processed or stored in countries outside your own. We ensure adequate safeguards are in place as per applicable data protection laws (e.g., GDPR if you're in the EU).
7Your Rights
Depending on your location, you may have the following rights:
- Access: You can request a copy of your stored data.
- Correction: You may update inaccurate information.
- Deletion: You may request permanent deletion of your account and data.
- Objection/Restriction: You may object to certain data uses or restrict processing.
- Portability: You can request export of your data in machine-readable format.
Contact us at [email protected] to exercise any of these rights.
8Cookies and Tracking Technologies
We use cookies and similar tools for:
- Authentication
- Session tracking
- Analytics and performance
- Remembering preferences
You can control or disable cookies via your browser settings.
9Marketing and Communication
By signing up, you agree to receive service-related emails and reminders. You may also receive promotional emails and updates. You can opt out anytime via the unsubscribe link or by contacting us.
Consent submitted through the public assistant callback form authorizes SabApplier to respond to that product or demo enquiry. It does not by itself subscribe you to unrelated marketing messages.
10Children's Privacy
Our services are not directed to children under 13 (or under 16 in certain jurisdictions). We do not knowingly collect data from minors without parental consent.
11Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Effective Date." We encourage you to review it periodically.
12Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at:
SabApplier AI
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